How to read a Thai payment slip
A slip is the receipt a banking app produces after a transfer, and in Thailand it is the standard way of saying "I have paid". It names the sender, the receiver, the amount, the moment and a reference number. Read in that order, it tells you almost everything. What it does not tell you is whether the money arrived, which is a different question with a different answer.
The four lines that matter
The amount is the obvious one, and the one most often wrong by a factor of ten. The receiver is next: the name is masked in the middle, but what remains should match the account you expect, and the bank logo beside it should be the right bank.
The date and time tell you when the transfer happened, down to the second. The reference number is the transaction's identity, and it is the thing you quote when you ask your bank about a payment that has not appeared.
What the masked name means
Thai banking apps hide part of a name on purpose, so that a slip, which is passed around freely, does not hand out a full identity with an account. You see enough to recognise somebody you already know.
That makes the check a comparison rather than a reading: does what is visible fit the person you are expecting, and does the bank match. A slip naming a different bank from the one you use is not necessarily fraud, but it is a question worth asking before you hand over the goods.
The QR on the slip
Many slips carry their own small QR code or a reference block. It is not a payment code, and scanning it will not send anybody money: it encodes the transaction's reference so that a bank or a verification service can look the transfer up.
That is the difference between a slip that looks right and a slip that is right. Appearances can be edited in a minute; a reference that the bank confirms cannot.
What a slip does not prove
It does not prove that money reached your account. It is an image, produced by the sender's phone, and an image can be edited, reused from an older transfer, or made for a different receiver entirely. Transfers in Thailand are instant, so if the slip says 14:02 and nothing has arrived by 14:05, the slip is the problem.
The habit that costs nothing: look at your own balance or statement, not at the picture. For a business, that means checking the account before handing anything over, and keeping slips as a record of who claimed what, not as the record of what was paid.
Checklist
- Check the amount first, including the decimal point.
- Compare the visible part of the receiver's name with the account you expect.
- Check the bank logo next to the receiver.
- Read the date and time, and treat an old slip for an unseen payment as a warning.
- Keep the reference number; it is what your bank can trace.
- Confirm against your own account before you count the money as received.
Make your own PromptPay QR
Your code with your photo on it, so friends can see who they are paying. Free, in the browser, and it works with every Thai bank.
Open SlipDeeFrequently asked questions
Why is the receiver's name partly hidden?
- Because slips travel. Hiding part of the name means the image can be shared as proof without handing a full name and an account to everybody who sees it.
Can I scan the QR code on a slip to check it?
- It carries the transaction reference, not a payment. Whether you can look that reference up depends on the bank and the service you use; your account statement is always available and always decides.
The slip says paid but nothing arrived. What now?
- Transfers are instant, so after a few minutes assume it has not happened. Ask for the reference number and check with your bank, and do not deliver anything in the meantime.
Is a slip a legal receipt?
- It is evidence of a transfer, not an invoice or a tax receipt. A business still issues its own receipt; the slip belongs to the payment, not to the sale.
Should I keep every slip?
- Keep the ones that settle something: a bill, a share, an invoice. Filed against what they paid for, they answer later questions in seconds, which is why SlipDee files them automatically instead of leaving them in the camera roll.